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OCA’s Contact Information

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Camp Decisions (e.g., Refunds, Closures) and the OCA’s Role
The OCA has the responsibility to provide our camps with our Standards, resources, guidance, and advocacy. The OCA, however, has no mandate or responsibility to advise or instruct camps to operate or to close.

All decisions regarding operations (including refunds and credits) and/or closures are properly made by the camps’ governance, in accordance with the organization’s mission, principles and practices; by factual science and information; and, under the direction of all relevant government bodies and Public Health. For all questions related to refunds, credits, cancellation, etc., contact the camp directly.

Questions

If you have questions, please let us know!

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Grievance Process

The OCA is committed to transparency and has created this visual aid to support our Members, staff, and members of the public to understand how our grievance process works.

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Find a Camp or Outdoor Education Centre

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Join the OCA

Learn more about membership benefits and how to apply.

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Camp Rentals

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