Job Posting

Supervisor, Program Administration and Family Liaison

Camp Ooch & Camp Trillium

Supervisor, Program Administration and Family Liaison

A diagnosis of childhood cancer changes life in an instant. For affected children and families, it can suddenly feel like everything is about cancer.

Camp Ooch & Camp Trillium (merged in 2020) offers a different journey, where kids with cancer can just be kids, and families connect with a community of strength and support when they need it the most.

So much more than a summer camp—we offer the social cure for childhood cancer. Our camp-inspired programs deliver fun, friendship, and community to children and families at no cost to them year-round, all across Ontario. New in 2020 are virtual camp opportunities reaching kids and families living in isolation—at home or in the hospital—wherever they are!

Cancer changes a child’s life. So does camp. And so can you. Learn more at

Overall Purpose

The Family Liaison is accountable for overseeing the administrative processes of the Program Department with a focus on camper registration, recruitment and support. This role is responsible for family communication, administrative systems and processes that support programs, measuring camper reach and identifying program trends and opportunities.

The Family Liaison also supervises staff and provides leadership both within and their department, setting the agenda for dept. meetings and identifying their work objectives, and outside their department by creating positive working relationships with other areas of the organization and supporting the overall strategic plan of the organization.

Reports to: Director, Overnight Programs, Rainbow Lake

Direct Reports:
• Program Administrators.

Experience and Qualifications:

Required Criteria
a) Post-secondary education in administration, or related field or equivalent work related experience.
b) Excellent oral and written communication skills.
c) Demonstrated ability to manage people.
d) Proven ability to lead effective communications with various stakeholders.
e) Significant administrative experience.
f) Significant experience working with a database.
g) Excellent proficiency with Microsoft Word and Excel.
h) Current police reference check and vulnerable sector screening.
i) Current driver’s license.
j) Insurable under Camp Ooch & Camp Trillium’s driving insurance policy.

Advantageous Criteria
a) Working knowledge of CampSite.
b) Experience working for a camp or non-profit organization.
c) Experience working with volunteers.
d) An understanding of the power of camp.

Personal/Professional Characteristics
Excellent time-management and organizational skills, approachable, resourceful, flexible and adaptable, enthusiastic, collaborative, camper-focused, empathic, detail orientated, diplomatic, excellent oral and written communication, able to meet deadlines and work well under stress, excellent problem solving skills, able to work in team environment, and excellent customer service.

Particular Working Conditions:
a) Working in a collaborative office environment and/or remotely from home.
b) Occasionally attend Overnight Camp during summer sessions.
c) Occasionally driving long distances, with overnight stays.
d) In consideration of the population Camp Ooch & Camp Trillium serve, the incumbent is a non-smoker.

Physical Requirements:
The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. The incumbent is required to be able to concentrate for long periods of time while maintaining accuracy, and operating a computer. The job is performed in a generally hazard free environment and in a clean atmosphere.

Operate in keeping with the organization’s commitment to ethical behaviour by: Helping to ensure that the integrity, image and quality of all programs are consistent with our mission, operating principles and objectives and adhere to the code of ethics of Imagine Canada, the Association of Gift Planners, the Canadian Code for Volunteer Involvement and the Code of Ethics of the Association of Fundraising Professionals.

This position offers a competitive salary, full benefits package, vacation, and professional development.

To Apply
Please send a cover letter, resume and expected salary to with the email subject reading 2021003 – Supervisor Program Admin Family Liaison.

We will expect to commence screening applicants on February 15, 2021. This posting will remain open until filled. Only applicants selected for an interview will be contacted. For more information about Camp Ooch & Camp Trillium, please visit – No phone calls please.

Applying by mail is also acceptable and should be addressed to the attention of:
Human Resources, Camp Ooch & Camp Trillium, 464 Bathurst St., Toronto, ON M5T 2S6.

Equal Employment Opportunity
Camp Ooch & Camp Trillium invites applications from all qualified individuals. We are committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

Upon request, Camp Ooch & Camp Trillium will provide to applicants with disabilities, accommodations that take into account the applicants’ accessibility needs, in order to facilitate participation in the recruitment, assessment, selection and hiring stages.





May 10, 2021

Camp Ooch & Camp Trillium

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