Senior Manager Recreation and Facilties
We are committed to attracting and retaining and developing a diverse team that believes in and is dedicated to our mission and values.
Easter Seals Ontario operates two fully accessible camps that offer children and youth summer camping experiences. Our camping programs give kids the opportunity to experience a wide range of fully accessible activities such as sailing, kayaking, high ropes course and so much more. In response to the covid-19 pandemic we have expanding our programs virtually to reach more campers and provide engagement activities year-round.
Reporting to the President & CEO the Senior Manager of Recreation and Facilities is responsible for providing the strategic direction of the camping and recreation programming and ensuring financial sustainability of camp facilities. This position works collaboratively as part the Senior Leadership team with both internal and external stakeholders to ensure all camp programs and operations are exemplary of Easter Seals mission and core values.
Key Responsibilities include but are not limited to.
Recreation/Camping Programing Strategic Leadership
• Provide high-level oversite of Easter Seals of in person and virtual camping programs, setting and monitoring performance indicators and confirming all compliance standards are met and exceeded
• Ensure that all Easter Seals camping, and recreation programs are delivered in health and safe environments where participants thrive (monitoring of; physical conditions, accessibility of structures, individual rights/self-advocacy, care/supervision, and communicable disease)
• Offer comprehensive issues management for all matters related to recreation programing and facilities rentals, advising Director of Finance & Operations and President & CEO when necessary
• Develop of a collaborative feedback approach with key stakeholders to enhance the delivery of recreation programs with an emphasis on continuous improvement
• Support the Managers of Camp Operations and Site Mangers with the development of plans, timelines, and options to support appropriate staffing levels including job description reviews, recruitment, onboarding, training and performance management
• Develop the framework and measurement targets to demonstrate both the potential growth and the impact of camping and recreation programs, monitoring sector changes and updating programing accordingly
• Work collaboratively with the Fundraising & Development, Finance, Communications and Executive Leadership to establish program/facilities related campaign goals and funding priorities demonstrating a case for support
• Actively practice Easter Seals Core values in an ethical and professional manner and act as a role model for recreation and programing staff
• Communicate and promote the Easter Seals Ontario recreation and camping programs funding needs and value to the community
Operational and Fiscal Management
• Develop/enforce processes for review/renewal of external agreements, supporting Managers of Camp Operations and Site Managers with the negotiation of new/renewal service contracts, affiliation, and service usage agreements
• Advise Senior Leadership on the opportunities and strategic choices in the development of capital campaign projects
• Maintaining knowledge, policies, procedures of current and emerging trends in regulations, insurance, technology in relation to facility rental planning
• Along with the Site Managers, monitor the camps preventative maintenance programs, any building renovations, minor construction projects, fire alarm systems, to provide a safe and secure environment
• Provides Senior Leadership support on the planning, selection and budget process for building maintenance, capital projects and renovations, facility planning including space utilization
• Oversees the expenditure processes for all capital development and renovation projects
• Assist with the selection and negotiation of external vendors for facilities management as required
• Identify areas of risk, gathering appropriate data, undertaking appropriate analysis, making recommendations, and implement appropriate solutions
• Work collaboratively with appropriate stakeholders to develop annual budgets, conduct operational financial monitoring and provide oversight for all program expenditures
• Develop the facilities management annual operating plan and capital budgets, and execute, monitor, report results and take corrective action as required
• Design and implement a policy and procedural framework for onsite rental groups
• Ensure that each facility operates within approved budgets and recommend budget revisions, where necessary
• Provides effective direction and leadership to managerial staff, including effective change management, encouragement, performance evaluation, establishing accountabilities and reporting structures
• Ongoing coaching and support to managers to enhance performance, engagement and ensuring the ESO mission, values and vision are understood and practiced throughout programming
Professional Designation/Certificate and Required Experience
• Post-Secondary Education in Business Administration, Recreation Administration, or related discipline
• Seven to ten years in progressively more responsible experience in a managerial, leadership capacity, ideally within the camping, recreation sector
• Evident experience and passion of the care of children and young adults with physical disabilities
• Valid Driver’s License
• Sound knowledge of the Ontario Camping Association and Public Health policies, procedures, principles, and practices
• Ability to utilize Office 365 (teams, word, excel, outlook and PowerPoint)
As an ideal candidate, you are an experienced senior leader with proven mentorship and strategic leadership ability with a passion for making a difference in the lives of children and youth living with physical disabilities. You are willing to work in our provincial office in Toronto with frequent travel to our two camp locations near London and Perth Ontario respectively.
You have a demonstrated ability to develop and maintain respectful and professional relationships with key stakeholders including managers, funders, contractors, executive colleagues, outside agencies, children, youth and their families, and multi-disciplinary teams.
You have experience leading change, with an emphasis on collaboration, teamwork, training, and coaching.
You are an effective communicator who can clearly and succinctly explain everything from organizational goals to specific tasks.
You have a strong background in fiscal planning, policy development, program management, a working knowledge of standards that govern camping, recreation, and facilities.