Job Posting

Parent Communications Representative

Hockey Opportunity Camp

Employment Period

May 1 – August 27, 2022. Optional employment: August 28 – September 3, 2022.

Wages

Summer wages vary depending on age, qualifications and experience of applicants. Room and board are included.

How to Apply

Visit www.learnhockey.com, and select the Staff Dropdown Menu to apply online. Or email corrie@learnhockey.com for more information.

Camp Overview

Are you ready to ‘live the dream’ this summer? Consider joining our highly trained camp staff team and apply for the Parent Communications Representative position at HOC this summer.

We are a residential children’s camp in Ontario that has been privately owned and operated since 1966. Children from all over the world, aged 7-16, come to experience “The Ultimate Hockey And Summer Camp Experience” on beautiful Eagle Lake. With a capacity of 240 campers per week and 100 staff (1 staff to 2.5 campers), the beauty of HOC is that we are large enough to offer diversified camp programs to suit every camper’s needs. In addition to hockey, we provide an Overnight Ultimate Camp and Overnight Water Ski Program that does not include hockey instruction.

Our tradition of excellence is built upon the strength of our staff. Each staff member brings with them commitment, enthusiasm and compassion for children. Summer camp staff is one of the most valuable and rewarding jobs any person will ever have. Benefits include learning new skills and experiences, working outside, getting paid to have fun, connecting with youth, meeting new lifelong friends, personal growth, and fantastic memories. Annually the Senior and Directorial staff of HOC interview hundreds of staff candidates in order to find what we feel are the most caring and talented individuals with a passion for working and teaching children in a summer sports camp community.

Benefits to Working at HOC

  • Room & Board Provided (includes all meals & weekly special staff snack).
  • Weekly Staff Hockey & Water Skiing + other organized weekly staff activities & events.
  • Access to program and recreation equipment – the chance to live on a lake for the summer.
  • The chance to work in a close-knit supportive community that values staff health and wellness, creativity and employee success.
  • The opportunity to develop life skills, applicable to multi-faceted career opportunities.
  • An experience that will last a lifetime. 

Daily / Weekly Responsibilities of the Parent Communications Representative

  • Spring Duties
    • Be available in the office to answer phone calls, respond to emails, etc.
    • Assist with the registration of campers.
    • Assist with general administrative tasks to help prepare for summer.
    • Communicate with summer staff prior to Orientation Week.
    • Participate in the June Family Day Open House.
  • Summer Duties
    • Assist the Administrative Director with weekly tasks as required.
    • Assist the Program & Counselling Directors with weekly administrative tasks as required.
    • Be available to assist Camp Directors as required or when schedule allows.
    • Assist with all aspects of camper registration, check-ins, and check-outs when required.
    • Assume the responsibility of Parent Communications Representative.
      • Be the main source of communication between parents and campers when campers are at camp.
      • Support the execution of the First 48 HR Program ensuring an email is sent/call made to parents of first-time campers during their first 48 hours at camp.
      • Manage and proactively resolve parent inquiries & requests ensuring efficient and timely response to email and telephone inquiries on a daily basis.
      • Work directly with Section Heads / Counselling Director to facilitate camper communication.
    • Facilitate the management of all Lost & Found items.
    • The PR must keep all staff, camper and HOC business-related information confidential and private, in adherence to HOC’s Privacy Policy.
    • Review camper and parent survey results weekly. Follow up on issues with parents/campers/staff identified in survey. 

Recommended Qualifications

  • Minimum of 19 years of age.
  • Completed at least one year of a relevant post-secondary school program.
  • Exceptional communication skills – verbal and written.
  • Computer / technology skills are an asset.
  • Highly organized and independent worker.
  • Proactive ‘can-do’ attitude.
  • Ability to work well with all levels of employees and guests.
  • Strong customer service orientation.
  • Valid G driver’s license.
  • Genuine interest in personal wellness.
  • Current certificate of Emergency First Aid & CPR.
  • Respect in Sport certification.
  • Must be an enthusiastic, energetic and positive person.
  • Must be willing to take part in camp-related activities outside the defined job description.

Other Job Details

We will review applications as received. We thank all applicants for their time and interest, however, only selected applicants will be contacted for an interview.

Hockey Opportunity Camp is committed to an accessible workplace and one that is free from discrimination in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. If you require accommodation in applying for this posting, please contact our office at 1-888-576-2752.

Details

Category:
Office

Posted:
November 30, 2021

Website:
Visit the Website

Email:
corrie@learnhockey.com

Phone:
705-386-7702