Job Posting

Manager of YWCA Toronto Health Connect (Contract) Employment and Training

YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.
The management responsibility for the overall operation of the Health Connect project, including the development, planning, marketing, and implementation of the program in accordance with the mission of YWCA Toronto, the agreement with YWCA Metro Vancouver, the program partner, Employment & Social Development Canada (ESDC), other funders and the needs of the participants. The Health Connect program’s objective is to improve the integration into the Canadian labour market of skilled newcomer and refugee self-identified women who are internationally educated health professionals (IEHPs) in Ontario. This middle management position is also responsible for contributing to the overall management of the Association.

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.


  • Prepares and monitors the program budget in consultation with the Director of Employment and Training;
  • Ensures that fiscal goals are met and prepares contingency plans, if required;
  • Directs and actively negotiates all agreements and community partnerships;
  • Maintains financial records in accordance with the requirements of the program partner;
  • Provides monthly reports to funders and quarterly reports to YWCA Toronto;
  • Responsible for on-site management of all aspects of the HC program, including the HC staff, programming, staffing, and health and safety of staff and participants/clients;
  • In collaboration with the Director of Advocacy and Communications, develops and implements promotions, and marketing and publicity campaigns including webpage development;
  • Markets the program to employer partners to enable employment support to IEHPs such as mentorship, coaching and networking as needed;
  • Ensures adherence to the policies and procedures of the YWCA’s Administrative Manual and funder’s guidelines;
  • Ensures the hiring of all program staff in consultation with the Director of Employment and Training and the Director of Human Resources and Administration, in accordance with the personnel policies of the Association;
  • Ensures the training, supervision and regular evaluation of all staff, students and volunteers, including enhancing and developing their knowledge and skills related to the foreign credential recognition process and the needs of the newcomer IEHPs;
  • Plans and monitors the staff work schedules and covers for staff absences, when required;
  • Facilitates and supervises the working relations between YWCA Toronto and other partner staff;
  • Participates with the Director of Employment and Training to develop long and short-term plans to meet the identified needs of the program, undertaking a comprehensive evaluation plan and the overall organizational objectives;
  • Responsible for managing deliverables, outcomes and statistical tracking systems of program and special project initiatives, and ensuring that the program deliverables are met;
  • Oversees the development of a culturally appropriate, up-to-date and relevant program curriculum; evaluates the program regularly to ensure accountability and success and implements best practices;
  • Works closely with the program staff in areas including but not limited to employer partnerships, employer engagement focus groups, employer engagement training sessions, skills gap training, networking events and mentoring programs.


  • In-depth knowledge of an academic discipline normally acquired through completion of a graduate degree in Social Work, Psychology, Communication, Counselling, Adult Education or Business Administration with three to five years directly related experience. (Cases for Equivalency will be considered);
  • Advanced knowledge of theories and concepts relating to the practice of social work, group work and employment programs;
  • Knowledge of financial and human resource management as well as previous work in a multicultural, unionized environment is required;
  • A thorough knowledge of women’s services, settlement, employment programs, and access and equity issues is required;
  • Excellent written and oral communication skills;
  • Advanced research and analytical skills;
  • Demonstrated knowledge of current computer applications is necessary, e.g. Windows, MS Office including MS Teams, cloud-based applications such as Google Drive and One Drive, E-mail and Internet, and other software. Ability to use technology and social media platforms to communicate;
  • Knowledge of another language will be considered an asset;
  • Healthcare experience and/or healthcare connections will be considered an asset.

Vaccination Policy: – In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

Please click or copy and paste the link in your browser to apply:

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Posting Date: February 22, 2024



March 4, 2024

YWCA Toronto

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