Camp Office Assistant
Location: Camp Otonabee – 1620 Sixth Line Rd. RR#1, Dunrobin, On
Type: Part-time, On – Call Contract until August 27, 2021 (10 weeks) with the option to extend
Preferred Start Date: Monday, Jun 21, 2021
Closing Date: Friday, Mar 05, 2021
As one of the largest charitable community service organizations in the National Capital Region, the YMCA-YWCA of the National Capital Region responds to critical social needs in the community and works to provide meaningful solutions. Serving more than 90,000 children, youth, and adults across our region annually, we are committed to promoting healthy living and fostering social responsibility within the community. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, and respect, which form the foundation of all Y programs and services.
Nature and Scope
The YMCA-YWCA of the National Capital Region’s Camp Otonabee provides an opportunity for children and youth to engage in outdoor activities, discover nature and enjoy the natural environment, build self-confidence and establish lasting friendships. Campers aged 4 to 16 can experience canoeing, rock climbing, kayaking, swimming, horseback riding, and more. Camp Otonabee is located at 1620 Sixth Line Road, Dunrobin, Ontario. The Program Staff will function as a team member in a group of 6-10 in the adventure, waterfront, media, leadership, or out tripping portfolio.
*Note: In addition to the 10-weeks of Summer Camp there is an opportunity to extend your contract during our spring session of the camp from Mid-May 2021 to June 18th, 2021.
This position has a pay grade of $ 14.31 per hour.
Some of the tasks of this position include: (Depending on position, responsibilities may vary)
Responsible for business operations at the camp office. This role will assist in operations of the office as needed and will provide administrative support to staff and volunteer
Will manage confrontational situations and manage phone calls
Assist with Association philanthropy initiatives
Make follow-up phone calls to participants
Assist with organization of information
Perform administrative duties include filing, data entry, photocopying, etc.
Answer telephone inquiries and set up appointments
Reports directly to Camping Coordinator
Commitment to Y Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes and values of the Y
Confidentiality, Privacy and Integrity: Demonstrates responsible behaviour at all times and maintains high ethical standards.
Communication: Communicates in a thorough, clear, and timely manner and supports information sharing and goal achievement across the Association.
Problem Solving: Identifies an issue, gathers and processes information, coming up with possible solutions, selecting appropriate responses, and implementing them.
Quality Focus: Ensures that success criteria for self, staff, and programs are set, reviewed, and surpassed regularly to provide excellent service delivery.
Teamwork: Participates actively in a team for organizational effectiveness. Creates an atmosphere of trust amongst all team members.
Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction.
Creativity and Innovation: Plans and implements quality programming in a developmentally appropriate environment.
Current Standard First Aid & CPR “C” certification
Bilingualism an asset
Experience working in a day camp or overnight camp setting is considered as an asset
Well-developed interpersonal, conflict resolution skills and relationship building skills; ability to establish rapport and excellent communication with children, members, staff, and volunteers
Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
Experience in customer relations
Experience managing confrontational situations and managing phone calls
Must be able to learn and manage YMCA financial software and proficient in Microsoft Office, especially Outlook, Word, and Excel
Obtain and maintain all required training and certifications required for the position
Must provide a Vulnerable Sector Police Record Check, not older than 3 months, as per Association policy
Annually all staff must complete the mandatory training for the Protecting Children, Youth, and Vulnerable Persons, and submit the certificate of completion.
How to Apply
A cover letter and resume must be submitted no later than the closing date to the YMCA-YWCA of the National Capital Region, Attn: Jacqueline Taylor, hiring manager: firstname.lastname@example.org
Please use the position title as the subject line in your application e-mail.
All internal applicants must inform their supervisor of their intention to apply for the position.
The YMCA-YWCA of the National Capital Region is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. We believe all people have the right to live free from discrimination or harassment of any kind. Any information you send us will be handled respectfully and in complete confidence.
The YMCA-YWCA of the National Capital Region is committed to providing a safe environment for children. Candidates will be thoroughly screened using background checks and a review process.
Thank you for your interest. Only those selected for further consideration will be contacted.