Job Posting
Assistant Head of Tuck and Pro Shop
OLYMPIA SPORTS CAMP
Position: Assistant Head of Tuck and Pro Shop (Shift Supervisor)
Location: 2400 Limberlost Road, Huntsville, Ontario, P1H 2J6
Employment: Summer 2024
Reports to: Head of Tuck & Pro Shop
Overview of Olympia & Tuck Shop
Olympia Sports Camp is a world-class, up-beat, dynamic and safe environment, where campers learn to participate and share in a community that focuses on positive energy and peer encouragement. The Tuck and Pro Shop is open twice a day for sales with a variety of clothing and snack foods for sale.
Responsibilities
- Support the Head in opening and closing registers for staff members, managing day-end closing procedures, and addressing overages and shortages as needed.
- Ensure that each shift is appropriately staffed to maintain smooth operations.
- Plan and delegate daily tasks based on operational needs and objectives, assigning these tasks to staff and overseeing their completion.
- Maintain the cleanliness and organization of product presentation areas and storage spaces.
- Handle customer issues, including returns and queries, to provide effective resolution and maintain customer satisfaction.
- Assist in the training and development of staff, fostering growth opportunities for experienced team members.
- Offer recognition and constructive feedback to staff throughout their shifts.
- Operate the Pro side computer to manage staff accounts and provide coaching as necessary.
- Manage cash and credit card transactions to ensure accurate financial transactions.
- Represent the Tuck department at Coaches meetings when the Head is unavailable.
- Serve as the Tuck representative during Opening Ceremonies, including announcing the recycling challenge.
- Coordinate the Skit Night performance related to laundry announcements and oversee the distribution of laundry bags.
- Collaborate in the organization of staff appreciation events.
- Set a positive example by demonstrating desirable behavior and upholding the values of Olympia.
- Actively supervise and motivate staff to achieve their best performance.
- Fill in for Tuck staff roles and duties in cases of staff shortages.
Job Requirements:
- Standard First Aid with CPR-C
- Clean Police Check with Vulnerable Sector Check
- Excellent customer Service & Communication Skills
- Ability to work in fast-paced environment
- Experience in a supervisory or management role is preferred
- Retail experience, use of POS system, handling tender is preferred
- Able to lift weight of 25 lbs
- G2 or G licence (or international equivalent) preferred
Our commitment to you:
- We fully support all Health and Dietary Concerns – we have 3 nurses, a doctor and 4 athletic therapists available to you throughout the summer as well as a supportive kitchen staff
- Downtime from 10:30-1am every night, aside from occasional supervisory duty, to catch up with staff, relax or participate in programs. Gym, fitness center & counsellor lounge available.
- You will share a room with one other senior staff member.
- You will get a day off each week. Every Saturday, there will be a bus into town as well as incredibly fun counsellor programs.
If you are interested in the job, please apply to Our Team | Olympia Sports Camp